Shipping Policy

Shipping Policy - Element Emporium

Thank you for choosing Element Emporium for your shopping needs. We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our shipping policy to ensure a smooth shopping experience.

1. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation. During peak seasons or promotions, processing times may vary, but we strive to dispatch your order as quickly as possible.

2. Shipping Methods: We offer several shipping options to accommodate your needs. The available shipping methods and estimated delivery times will be displayed at the checkout. Please note that these delivery times are estimates and may be subject to unforeseen delays caused by carriers or customs.

3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping charges before completing your purchase at the checkout. Element Emporium may occasionally offer promotions with free or discounted shipping, so be sure to check for any ongoing offers.

4. Domestic and International Shipping: We offer both domestic and international shipping. For international orders, please be aware that customs duties and taxes may apply, and these are the responsibility of the customer. Element Emporium is not responsible for any delays caused by customs processing.

5. Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery. If you have any issues with tracking your order, please contact our customer support team, and we will be happy to assist you.

6. Undeliverable Packages: Please ensure that the shipping address provided is accurate and complete. If a package is returned to us as undeliverable due to an incorrect address, the customer will be responsible for the cost of re-shipping. Element Emporium is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

7. Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes may not be possible.

8. Contact Us: If you have any questions or concerns about our shipping policy, please feel free to contact us. We are here to assist you and ensure a positive shopping experience.

Thank you for choosing Element Emporium. We appreciate your business!